Individual subscriptions converted to enterprise account
I currently have 10+ individual Adobe DC Pro subscriptions for my employees that I have an agreement on each one for a year and that I pay monthly using a credit card. I spoke to an Adobe...
View ArticleClient Removed from Admin Portal
Curious if anyone has seen any issues with a device-licensed CC client being automatically and repeatedly removed from the admin portal. I have one client in particular that I have to re-serialize...
View ArticleClik here to view.
RemoteUpdateManager 2.0.0.15 failing on 2 workstations repeatedly
Hello, I recently deployed a script in our environment that successfully update Adobe apps on 45 workstations using RemoteUpdateManager. I've found that two of our stations are failing the update...
View ArticleAUSST (Received an error code 9 while processing for Acrobat.)
Since Friday 4/21/17, I've been trying to do a fresh and incremental update with AUSST using two different computers, one PC and one Mac. I keep getting the same error when running AUSST "Received an...
View ArticleClik here to view.
Teams: Deleted/Re-Invited User, Data Loss
One of our users had two licenses. We were going to remove one to give to another employee, so: Late last week, I removed the user from one of the two licenses and reassigned that license to the new...
View ArticleAfter Cancelling Creative Cloud for Teams, there's no more access to software.
I had cancelled the Creative Cloud for Teams over the weekend and paid for the software licenses until mid next month. When I tried to get into my software today, I got messages reading "Membership...
View ArticleMac and pc
If i buy an enterprice licence, can I use the same license for mac and pc? In my work I have a mac but we are changing to PC, I can I buy it or I have to wait for the pc to come?
View ArticleAdobe CC 2015 failed install
I have a 2011 Macbook Pro, 4GB RAM, 750GB HD, 1GB Video Card, Quad Core.I also have the education version of Adobe CC 2015 provided by the district on a flash drive with the install files.I get the...
View ArticleSign in
It will not let me sign in. It tell me an internet error. I have turned off the firewall, changed browsers and can not use this program. I have used it in the past so I do not understand why it is not...
View ArticleClik here to view.
Downloading Enterprise Package & Failed Installation
Why is it so difficult to install Adobe CC enterprise edition (MAC) for my office staff? I get insconsistent results. First 2 macs will usually work.. then it will fail for the rest of my colleagues....
View ArticleIs there an update mailer list for Adobe CC 2017 updates?
Hi there, I'm a systems administrator and would like to know if there is a way I can be alerted when updates are available for products in CC 2017? So I can arrange deployments to keep our systems up...
View ArticleCreative cloud app breaks on EVERY update on multiple PCs.
My organization made the unfortunate decision to start using Adobe Creative cloud instead of just sticking with our CS6 licenses about two years ago now (I'm a sys admin so I don't know if there were...
View ArticleClik here to view.
After Effects + Sierra + Network Accounts disaster...
Hello, Our department is having SERIOUS issues with Adobe CC and network accounts when we migrated to macOS Sierra. THIS WILL BE A DEAL-BREAKER FOR US and our department cannot be recommending Adobe...
View ArticleAdobe premiere elements 12 Deployment issues
Hi guys, i have some issues with the deployment of Adobe premiere elements 12. I used the .XML data to configure everything and it works but everytime when i try to activate the programm on a PC via...
View Articleunable to download the Creative cloud packager
Unable to find link to download Creative cloud packager
View ArticleClik here to view.
adope creatice cloud
ich hab es neu installiert funktioniert trotzdem nicht! was soll mann nun machenBitte Um hilfe
View ArticleClik here to view.
Hantera ditt team - Problem att byta/ta bort användare och tilldela ny person...
Hej,Jag kan inte tilldela ny användare tillgänglig licens. Får felmeddelande enligt bild nedan.Problemet är att när jag tar bort en licens till användare som slutat på företaget, den hoppar hela tiden...
View ArticleUpgrade my Adob subscription...but...
Bonjour à tous,A ce jour, j'ai une version Mensuelle d'adobe acrobat pro DC: je souhaiterai passer à une version Annuelle.Malheureusement, lorsque je vais dans l'onglet "Gérer ma formule" je ne...
View ArticleCreative Cloud License Renewal Error
I have Creative Cloud installed on 28 computers in a school editing lab. I renewed our device licenses in December for another year, which is even indicated when I log into my account manager. Last...
View Article