Media Encoder for After Effects CC 2015
Hi, I have a corporate licence for After Effect CC 2015 and Premiere CC 2015, but for some reason Media Encoder CC 2015 did not come automatically when installing it. Is there by any chance possible to...
View ArticleDevice deployment for lab of 12 Macs
I'm trying to get this lab up and running. I actually needed it last week but just got the software disc to instal CC Wednesday. I am the administrator. And every answer I see says I need to use the...
View ArticleCreativeCloud Packager with Enterprsie Subscription - Deploy apps with more...
Hello!We need to be able to deploy Adobe CC apps (i.e. Photoshop) with 2 laguages preinstalled so the user can choose between English and Russian in Prefences->Interface menu. Is there a way to...
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How to re-enter proxy credentials...
This first time you set up Adobe Creative Cloud you are asked to enter proxy credentials... but if your corp. proxy changes CC just says you can't connect to the internet... You are never asked again...
View ArticleManage CC Application Preferences for Enterprise??
Our company uses serialized licenses for the CC products, and we do not logon with Adobe IDs (local only). I am looking for a centralized method to specify certain application preferences (e.g. Units...
View ArticleI need to contact someone from the uk regarding cc
Is there a UK call centre for adobe. I would like to speak to someone in the uk about team subscriptions. I have tried proper channels but I get passed from pillar to post and nobody understands me.
View Article2 years old request - linking storage allowance on CC of all team members
in 2015 I asked the question whether there is a way to link /combine storage space in CC as having 100GB for each is not flexible a Team Admin should have an option to assign specific storage allowance...
View ArticleDownload error
Has anyone else encountered an issue when non-admin users try to open the apps tab in the cc desktop to update their apps?Users have no-local admin rights but the packages were created with elevated...
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Adobe Updater not using AUSST
I recently setup our AUSST using 4.1 with a --fresh sync which completed successfully. I have generated the AdobeOverride files and created a package uisng CCP and have confirmed the overrides file is...
View ArticleAdobe CC doesn't provide security update for Adobe Photoshop CC 2017 18.0.1
I saw Adobe releases security updates for Adobe Photoshop CC 2015.1 and 2017.So, I've tried to update it with Adobe Creative Cloud desktop app, but it says "This is newest version".However, it is...
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Share ownership on whole cloud assets
Hi,Is it possible to sorta collaborate, but on whole creative cloud files and assets? Like it was one account?We are two man team and we would love to simply use one Creative Cloud Files (in windows...
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I am an Adobe Partner and clients joined Adobe Value Incentive Plans, now what?
Hi all, is anyone here an Adobe partner and can explain how to take existing direct billed Adobe CC accounts and consolidate them under a single Partner account dashboard? I've enrolled my customer's...
View ArticlePrograms installed before and whose trial period is over are not licensed...
My admin at my university (we have an ETLA contract) ran the Adobe Serialization script in Terminal to license my installed Adobe CC software on my computer (with my Adobe ID). It works for most...
View ArticleAs IT Director I bought license for our Communications Specialist
I bought the CC license because I have the budget. It won't let our Communications Specialist use it. It only recognizes my Adobe id. What do I need to do to get her using it?
View ArticleCreative cloud device license not show installed apps
My customer just buy the Education license and create the install package from Adobe Creative Cloud Packager to install as the device license on computer in lab already but when they sign in to the...
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Creative Cloud Locks Windows 7 Enterprise Domain
While we have been waiting for Adobe to process our payment for Creative Cloud (a process which has taken, amazingly, 3 weeks and counting), our CC license expired. Now, when we attempt to log in to...
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Downloading first, then activate.
Hello guys (and girls if you are one), I work for an advertising company with 14 motion designer.We're upgrading our MacPros to PC windows 10 in the next week or so. What I wanted to know is if it is...
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Install woes - one machine / Adobe Acrobat / The http request returned...
The http request returned HTTP_Status:0 HttpCommunicator error:0 Why? Tried the package via unc or local, all results in the same error. I've searched for the error and nothing that comes up helps.
View ArticleI need to Upgrade to Adobe Photoshop CC version 17.0.2 (2015.5.2) / 18.1...
Where can I go to download this update? This site is terrible for finding things!!I can't use Creative Cloud for in application to update. No Creative Cloud installed.Because of security reason on...
View ArticleConfiguration Error 16 Adobe CC15
Hi there, I have a lab of Active Directory connected Mac computers running El Capitan that are intermittently getting the configuration error 16 as explained on the site Configuration error in Adobe...
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