Creative Cloud Packager 1.9 downloads all apps even though they are marked as...
Has anyone else noticed that even if an app is marked as being downloaded in the Creative Cloud Packager (CCP), that it will go through the download process again if creating another package that may...
View ArticleHow do I reassign another employee to the account and remove my name
I am no longer in the department and need to reassign another employee to account and remove my name. How do I do this?[Personal information removed by moderator]
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Iv already purchased cc for my iMac but want it on my Mac book pro as well....
hi guys. Iv already purchased a year of CC and have it on my iMac. I now want it on my Mac book pro as well. How do I go about doing this? I believe I can have it on both machines at the same time
View Articleadobe update server error 3332 - cannot create directory dir
Hi,i setup ausst in my company, and it was running perfectly until few days ago. we noticed that there is an update for illustrator 2015 cc "version 19.0.1" and our machines did not get this update. i...
View ArticleI'm a student working with Adobe Creative Suite 6 on a Mac OSX Version 10.9.5
Now I like to upgrade to Yosemite, and I'm a little bit afraid of, that CS6 is not work anymore with the new system from Apple.
View Article2015 removes 2014
Hi Group!How do we create our 2015 enterprise packages to NOT remove 2014. I don't see an option in the package config settings. We are using Creative Cloud packager 9.0.0 for Mac. Thanks!
View ArticleUpgrading Device Licenses to CC 2015
Hi, I support several users who are using CC 2014 under per device licenses. They've been prompted by the Creative Cloud software to upgrade to 2015, however I'm unclear about a few things regarding...
View ArticleI am an end user with software installed via a distributed package, I want to...
I am assuming they need to link our individual Adobe Accounts to the Enterprise Account. Is that correct?
View ArticleAdobe Update Server 2015 Applications
My Ausst server running on Yosemite 10.10.3 Mac server and with the Ausst version 3 tool does not seem to be bringing down 2015 applications.Anybody else experiencing this? Thanks
View ArticleI have contacted Adobe Cloud in regards to sales tax exemption of $37.49 on...
I have contacted Adobe Cloud in regards to sales tax exemption of $37.49 on order #AD017151144 and have attached and sent a tax exempt letter for Taylorville Memorial Hospital. I don't believe that...
View ArticleAdobe Acrobat Pro XI - Offline Environment
I'm attempting to stop Adobe Acrobat Pro XI from prompting activation on a computer that is not on the network. I packaged the application which successfully deploys to computers/laptops on our...
View ArticleI've been having issues downloading the Adobe CS3 Animator.
Exit Code: 6Please see specific errors below for troubleshooting. For example, ERROR: DR012 ... -------------------------------------- Summary -------------------------------------- - 0 fatal...
View Articlecreative cloud enterprise fails to install on PC no errors.
I just built two enterprise packages of creative cloud, one for MAC and the other for PC and include all the apps. The MAC installations are going through 100%, however i am trying to install it on my...
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Changing my anniversary date
I incorrectly chose 1 year as my anniversary date, but i should have chosen 36 months. How can i change this? I am the end-user but an intermediary purchased the license.I have an Adobe account and...
View ArticleEnterprise Deployment help please
I have some questions I hope Adobe can answer. First let me give a bit of a background. We have a 1591 serial number and every year we get hundreds of new computers that get Acrobat and CC programs...
View ArticleI bought adobe creative suite 6 design standard in 2012 and I formatted my...
I bought adobe creative suite 6 design standard in 2012 and I formatted my mac last week and all the applications have been deleted, I lost the cd and all I have is the serial number how can I download...
View ArticleAdobe CC created by CCP returns 1603 error when I tried to install it through...
Hello All, I created two package for Adobe CC through CCP. 32bit one is working fine but I always receive error when installing 64bit Adobe CC. I tried different computer but all failed for Windows...
View ArticleAdobe CC 2015 Enterprise Package will not install!
I have CC 2014 enterprise for a college and created a package to install CC 2015 on all of our machines. I run the uninstaller for the CC 2014 and then I run the installer for CC 2015 to upgrade and...
View ArticleI am trying to install Adobe Illustrator CS2 on Windows 8
Hi I'm trying to install Illustrator CS2 as part of Creative Suite (as I also need to install Photoshop now as it asked to uninstall it)and the program has asked me to insert CD2 but it is a file...
View ArticleManaging my team...not
I am new to Adobe CC and I am the IT person assigned to administer users and licensing. I have logged into the Admin console using my Adobe ID and I can see a link to manage account but no link for...
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