CCT License denied
Hi,After you disable the educational CCT product you are using at the console from the university, you try to authenticate with the license file after you reinstall the product to change the language...
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Credit for Team Account
I ordered 4 team account licenses for Creative Cloud and canceled them before the 14 days were up. This was a difficult process by the way that required the chat instead of a self-service deal. Now I...
View ArticleDevice licence in trial mode
I have a user who already had dreamweaver cc installed but licence expired and dreamweaver was removed. I used adobe creative cloud packager to create a package for a device licence for dreamweaver cc...
View ArticleRe: Mac Install Fail - The installer encountered an error that caused the...
i still can't seem to figure out how to correct the error still despite your instructions. or maybe I'm not understanding it. 1. Open terminal Type Cd and drag the folder that contains the *.pkg file....
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Adobe CC user login loop
I have a user licence for Photoshop whose licence on their pc used to be for a different user. We have removed everything and re-installed cc with photoshop and each time photoshop starts it asks to...
View ArticleAdobe Creative Cloud, constantly signing out, please STOP!
So it's really getting old, I manage 17 computers at my office and Creative Clouds is signing out constantly from each computer, so I'm being asked repetitively to sign everyone in, it's really...
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CC Team Membership. App still showing all at Trial.
I have a Team License for Creative Cloud, but the desktop app keeps showing all of my products as "Trial". My other team member has no problems.What information do I need to provide, and to whom?
View ArticleDownloading CS6 Updates
Hi.we have an older deployment package of CS6 we created with AAMEE for x86 platform.As those computers are now moved to x64 we have to recreate that package for x64 platform.The problem now is that...
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RUM not updating Acrobat to 18.011.20035
Here is my log and this is happening across the board on multiple OSX Sierra (10.12.6) and High Sierra (10.13.3) installations when running "sudo RemoteUpdateManager" RemoteUpdateManager version is :...
View ArticleCC Suite install error - Windows 10
I work as an IT employee for a department in the university. We get our installers not directly from our Adobe account, but from a university-wide download service. Anyway, Every. single. time. that we...
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CCP Packages Not Installing - macOS
Hi all. I've been tearing my hair out trying to identify why I can't get any CCP created packages to install on certain macs. Below is the PDApp.log file on one such mac. The mac is a MacBook Air 13"...
View ArticleWe have detected an issue with your team [ ]. Please refresh the page or try...
I cannot access my Adobe Team settings. Any help would be appreciated! When I try to I get this error message: We have detected an issue with your team POLIVKA INTL. Please refresh the page or try...
View ArticlePaying over $10K a year for licensing and now have to wait 25 minutes to...
user account disabled and production time was lost due to CC unable detect there was no other instance of this account being used anywhere. Adobe support gave no option to contact call center and had...
View ArticleTeam Invitation shows only test versions
Hello,I got invited to our teams CC and all I get and see is testversions. If I try to download a test version, install it and start it, CC wants to verivy my licences, starts that process (window...
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Membership Expired, after all the payments done
This is happening on a regular basis, after completing the payment twice by the company. It started working yesterday for a while and stopped working later. Please look into this matter and do the...
View ArticleAdobe Products Blocking Apple Updates
HiI am having an issue where i have deployed CC via the CC packager and trying to run Mac OS Updates like version 10.13.2 to 10.13.3 doesnt apply , i have tried the combo update and does not work , i...
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RUM not updating Photoshop or Camera Raw 2017 (return code 2) - MAC
Hi All, Have labs of machines running 10.12.6, and have jamf pro running RUM weekly to update apps. But apparently for weeks/months, RUM has been failing to update PS and Camera RAW. Error shows:...
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Deploy package, pc-pool University - not working
Dear Community,I have to administrate a pc-pool. I'm no real administrator -actually just a user of the adobe programs and now in the "nice" role and I thought, it is easy...but somehow not. We have-...
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Are Social Media Tools integrated in the Creative Cloud for Teams?
Maybe anyone can help me Are Social Media Tools integrated in the Creative Cloud for Teams?Very short but helpful!
View ArticleI can only intall one program in CC, the rest won't install...
I used to have all CC 2014 programs and the computer worked fine, since I couldn't always open my colleagues files since they had newer version I wanted an update. I now have an Adobe business account...
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