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Photoshop configuration at install
I have been using the Package creator to make the msi files and I can see that Adobe says it is possible to send certain configurations out to the computers, but I have never seen exactly how this is...
View ArticleCan't update Adobe CC from our AUSST 4.x
Hi all, We have setup an new (for us) AUSST serve on an VM with Windows 2012 server. Then, we try to update Adobe CC from an MAC workstation with Sierra 10.12.4. For that, we put the configuration file...
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AUSST 4.1.0.4 BuildVersion: 4.1 - Returned Error code 2
Hi all,I'm migrating from AUSST 3 to AUSST 4 to manage CC 2107 update.I perform a fresh install - deleting all local cache.I successfully generate client overrides file.I got an error during fresh or...
View ArticleCloud Packager Crashing
I have a licensing problem (some applications falling in trial mode after update) and was advised by the chat-support to create a new licensing-file with the cloud packager. The creative cloud...
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Downloading to PC with Mac License
Hi - I had purchased Adobe Pro on my MacBook. I have since changed to a 2 in one (Samsung) with Windows. I've tried to download AdobePro with my original Adobe Pro serial number, but it won't accept...
View ArticleAdobe CS6 uninstallation through SCCM (AdobeCreativeCloudCleanerTool.exe...
Good afternoon, Could someone explain me if there are some parameters for the AdobeCreativeCloudCleanerTool.exe?I (simply) want to uninstall the CS6 version to replace it for the CC 2017 version but I...
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We HAVE to upgrade to Adobe Creative Cloud for Teams?
We received the following email:A search of the forum found others talking about this, but that discussion was locked -> Creative Cloud Individual licenses for a business?I see nowhere in the Terms...
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Issue With Self Hosted CC Updates
I configured a Adobe update server using the instructions on this forum, and it all seemed to operate fine. I tested it on several clients and people were installing photoshop in ~90 seconds and fairly...
View ArticleCan I block a specific mobile device from acquiring a licence?
Hi, I'm having a weird problem where an iphone (or something purporting to be an iphone) keeps picking up a device licence from our portal. I'm getting sick of deactivating it! Is there a way to block...
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Investigating Adobe CC lockouts on a Mac
Are these two addresses used by Creative Cloud on the Macintosh platform? If so, what specifics / details are they used for? cc.collab.adobe.iocc-api-data.adobe.io This is being asked by a team member...
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Not acrobat pro X in cloud Packager
Hello, Il have some licence for Adobe design std 6 , but when i want download i have : Photoshop / Indesign / Illustrator and i don't have the Acrobat pro X.Why ?How i can dowload this for create...
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Application Support for Windows 7
Two questions: Is Project Felix that only CC application that doesn't support Windows 7? Does Adobe have a timeline for when they will drop Windows 7 support for all of CC?
View ArticleAdobe account
What Adobe account / e-mail address should we use when purchasing subscriptions for employees in an enterprise? Should we use the e-mail address of the corresponding employee so they can activate /...
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Adobe CC license and reimaging a computer lab...
Hello,Can someone direct me to what Adobe recommends for reimaging a computer lab with Adobe Creative Cloud already installed? Do I need to deactivate the CC license in the Admin Console before...
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Adobe RemoteUpdater failing to download
Each time I start it - it downloads one or two things, and failed everything else. I think maybe if I ran it a dozen times it might finish patching creative cloud? Here's an example of what I see on...
View ArticleAdd or Manage Users does not show as an option
We recently purchased Creative Cloud for Teams for the first time. When I logged in with an Adobe ID, the only option I get is to manage my account, I have no option available to add or manage users....
View ArticleActivate PC after license expire with new license
Dear Forum, the old license of our Adobe creative cloud is expired this month. We bought a new license for 3 Years now, with the same Administration accounts. We have over 40 PC with different...
View Articledisable saving in the cloud - impossible?
Hello, in our company we are using Creative Cloud for Teams. The problem is, that by default the saving/sync is enabled for all users.Is there any possibility to disable the saving in the cloud,...
View ArticleAUSST Returned with code: 3
Whenever we try to do a fresh or incremental update, we end up with this error Code 3.AUSST always fails downloading the files: "Could not access the specified path.".I checked the permissions of the...
View ArticlePhotoshop and Illustrator on trial version
When I try to open Photoshop or Illustrator, Creative Cloud keeps saying me that I'm on trial version, although we bought the licenses. It happens since it was updated with 2017 version. We tried some...
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