Hello everyone,
I have chatted with several Adobe people but I'm still having issues. I manage 11 Device Licenses and 7 User Licenses. I'm not having any trouble with the User Licenses, just the Device Licenses. They were working fine a few weeks ago but last week all the programs went to trial subscriptions when I have the whole suite as part of my Device Licenses. What do I need to do to correct this? I have tried to do "serialization" and it caused an even bigger issue with one computer. I did not try it on any other computer. Any ideas?
Thanks,
Stephanie