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Removing licenses from Creative Cloud team account?
Our company is streamlining some of our software and we don't have the need for 2 of our Creative Cloud licences. How can I remove licences from our account?
View ArticleHow to deploy Adobe CC in Governement Entities ?
As responsible for hosting, and due to the request of our user to use Indesign CC, we can't accept, in Switzerland, to be connect to an external Cloud.Is it possible to deploy Adobe CC (here Indesign)...
View ArticleFlash Player ESR vs current version for Creative Cloud users?
Our security manager wants us to make sure that we have the latest, most secure version of Flash Player on all the systems (literally thousands) in our college. We have a mix of unmanaged staff/desktop...
View ArticleRe-installing the package to a Deactivated Device
I created a new license file for a device license to be used on a PC which had been using a trial version of Photoshop. The device registered (device name showed active) but the user could not...
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prevent use of creative cloud apps after deactivation
I have tested pushing the package onto one of our Macs using ARD. The install worked, but now I have deactivated the device license. I noticed that the applications will still launch and load on the...
View ArticleI can't get my enterprise license to recognize me. I keep getting trail...
I have had a previous license of CC, but recently our Institute got a site license. I've installed CC 2014 on a new machine, but it only offers me trial versions. I have tried the CC Cleaner Tool, and...
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I am trying to resend invitations to my team and it error's when I try to...
I am trying to resend invitations to my team and it error's when I try to resend?Thanks
View Articlean error occurred during download. Please try again later
I am using the creative cloud packager. When I try to down load the complete package including Photoshop CC 2014 and updates and Bridge CC it will not build and the I get the above error for both...
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Im looking for contact information for educational funding for Creative Suite...
I am in Canada, working for a registered charity/non-profit. We are looking to upgrade Creative Suite to Cloud and get the non-profit./educational pricing. I cant find any links to enquiore about this....
View ArticleTo many activation's error with Photoshop CS3 volume License
I have called support about this in the past, but when we uninstall before reloading a machine. We are unable to reinstall because we are over the activation's. It's like the system never gives us...
View ArticleHow can I change install directory in windows PC when deploy the package for...
I created the CC Package named "exsample" for serial licencing and disabled the panel of CC desktop app and selected the option "Specify directory during deployment" or "Specify directory" in Advanced...
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How can I set Creative Cloud up in my College?
My college does not have Creative Cloud but since it has several courses with Creative Cloud software as the central part of its curriculum, it has been a real problem for both teachers and students. I...
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Adobe Creative Cloud one-year membership. when can i start?
Please help!! I've just bought a Education (one-year) package yesterday night and I wish to start my editing. However, my computer doesn't reload my membership and keep on asking my serial number. The...
View Article[ERROR] AdobePackageBuilder - Failed to rename path
hi i'm having trouble with making of cc packager. this is the message i get. 6/15/2015 12:08:12[INFO] AdobePackageBuilder - Build Version - 1.9.0.146/15/2015 12:08:12[INFO] AdobePackageBuilder -...
View ArticleSilent Install switch for CreativeCloudSet-Up.exe and readerdc_en_ha_install.exe
Hi, I am new to this adobe cloud package. I need help to deploy Creative Cloud and Adobe Acrobat reader DC silently using SCCM2012 . Please let me know the steps and the switches used for installation...
View ArticleCan I install applications without having the install process make outbound...
Adobe Creative Cloud does not use our proxy server when installing. Event using the Creative Cloud Packager does not prevent the installation process from trying to make an out bound request. Does...
View ArticleEnterprise CC asks for sign in
All of my CC applications are asking me to sign in as if they were trial versions. This has never been the case before. How can I stop this? This concerns me mostly because I have several hundred lab...
View ArticleSecond License to install my Abo on my home PC?? [edited by host]
I have an Team-Abo from Adobe, some programms installed on my office PC, now i want to work from my Homeoffice PC but can only load the test version. Do i need a second License to install my Abo on my...
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lost my disk want to keep my software on another pc
Hi I have CS6 on my laptop which is dyingI have purchased a new pcwant to transfer but my disk is lost - I still have the original packaging and serial numbers I bought the student edition (wasn't...
View ArticleCan I deploy creative cloud on a terminal server?
I am looking for options around deploying CC on a terminal server or citrix environment. Essentially I would like to have 20 licenses for 25 users but obviously have it set up so only 20 can access it...
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