Is there a way to purchase non-profit CC licenses online?
I am the Creative Director for a 501c(3) non-profit Religious Organization and we are looking to buy multiple CC licenses - ideally under the same account, so team licenses. We have all the proof of...
View ArticleInstallation Issues Adobe CC Enterprise Package - Explorer.Exe Not restarting...
Lengthy email correspondence with Adobe support on this issue with Explorer.Exe closing and not relaunching. Package DetailsI have created a new streamlined package with applications that the business...
View ArticleAdobe CC products over HTTP-proxy
We're using Adobe CC product within MacOS X over HTTP-proxy with no authentification. Some part of it works properly, but:- Adobe Photoshop CC can't check it's license, error message says there is...
View ArticleCS6 (aamee pkg) fails to install, Exit Code 81, Code=112
I created a new CS6 pkg installer using the latest AAMEE. I'm deploying it with our software distribution server (Filewave) which runs the pushes and runs the pkg installer on the client computer....
View ArticlePopulating Deployment/Packages on the new Dashboard?
I've just updated to the new CCP on the systems I use to build Windows and Mac install packages. The enhanced Deployment panel sounded like something we really needed, particularly the ability to get...
View ArticleAAMEE created CS6 pkg installer failing on some systems (10.6). error 81 and 112
I created a new CS6 pkg installer using the latest AAMEE. I'm deploying it with our software distribution server (Filewave) which runs the pushes and runs the pkg installer on the client computer....
View ArticleWe are installing CC on our machines with CS6. Getting "installation failed"....
We have a site license for 250 seats. CC should be free until Feb 2015. We have loaded CC on approximately 30 computers without a problem, however, we are now getting an "installation failed"message...
View ArticleLicense Site - Lost my account, WHERE IS MY SERIAL NUMBER!!!
I paid for my Adobe product over the years (since at least PS 6, maybe longer) and now, when I try to re-install my paid for software on my new computer the license site forces me to change my password...
View ArticleCreative Cloud Packager - Build fail
Hi, I am trying to build a package with CC 1.7 build 43 but receive the error 'Build fail'. I have pasted the log below. I have tried both x86 and x64 but it doesn't make a difference. I also tried...
View ArticleI would like to re install Adobe Photoshop CS 6 on another computer, how to...
I would like to re-install Photoshop CS 6 on another computer, how do I do it please?
View Articlecant access to licensing website
I got a license of acrobat 11 educational, I got license certificate, I would like to download the program from the link I received in email...
View ArticleCCP - Desktop app greyed out (enabled by default)
Trying to create a new package in the newest version of CCP doesn't allow me to disable the Creative Cloud Desktop App. It is ticked by default and greyed out. Why is this?
View ArticlePremiere Elements 13 installer stuck at Adobe ID sign in
Trying to install PRE13 volume license (x64 version on x64 Windows 7). Installer states Adobe ID sign in is required, on entering my login the installer goes no further, just displays revolving...
View ArticleEvaluation of Creative Cloud Packager / Enterprise Dashboard
Hi, is there any possibility to evaluate the Creative Cloud Packager respectively the Enterprise Dashboard?I'd like to test the download and the deployment in our company network to see if all is...
View ArticleDownload error on Creative Cloud Application - enterprise
Not sure where issue is, IT here has no idea, I might assume is a Proxy issue. It worked once and two months ago, got this.
View ArticleHow to deploy Photoshop/Premiere Elements 13 with SCCM 2012 r2?
Hi thereI want to create a .msi package of Photoshop/Premiere Elements 13 for SCCM 2012 r2. Can me anyone give a tutorial or a tip?thx
View ArticleCreative Cloud Black Screen
Hi, The sign in screen of CC is black, I tried copy pasting some of the text from it and it's the login page but since I can't see what I'm doing I can't login. I have tried renaming the OBEE folder,...
View ArticleSetting up the remote update server
I am following this document "http://helpx.adobe.com/creative-cloud/packager/update-server-setup-tool.html#Preparing a web server to use as the update server" To setup an update server on Windows...
View ArticleCCP - Deploying Captivate 8 - Uninstalling Captivate 7
Hi guys-- I'm deploying Captivate 8 soon, via SCCM. We currently have users on Captivate 7.I successfully packaged Captivate 8 using the Creative Cloud Packager, and it deploys to a fresh machine...
View Article