New CC App updates not coming through
Hello, I work at a newspaper, and the October 2017 updates haven't appeared in one of my colleague's Creative Cloud app. She still has InDesign, Photoshop and Illustrator CC 2017 installed, and they...
View ArticleHow many lisence?
The person who acquired Adobe CS6 Master Collect has left the company. How do you know how many licenses we have?Activation indicates incorrect code. Ari
View ArticleRe-Active license on deactived device using a education device license
Hello, we have the following problem with one of our devices: We seem to be unable to re-activate Adobe CC using a education device license after the same device has been deactived via the admin...
View ArticleIf the contract is changed from cct to cce, will users have to reinstall the...
If the contract is changed from cct to cce, will users have to reinstall the program? If there is a way for users to use the product without reinstalling the product, please respond. Is it possible to...
View ArticleIP adresses to open in firewall for update and install
Hi, We only need to know what IP adresses we need to open in our firewall for the Adobe update and installation from Creative Cloud.I found theses adresses but not sure if updated (2014):...
View ArticleCreative Cloud Teams Lizensen
Hey liebe Adobe Gemeinde, ich habe heute für mein Team die Creative Cloud Team Lizens gekauft für 49,99€ pro Monat im Angebot.Bis jetzt konnte ich nur einen Teammitglied das Produkt "Creative Cloud...
View ArticleCCT License denied
Hi,After you disable the educational CCT product you are using at the console from the university, you try to authenticate with the license file after you reinstall the product to change the language...
View ArticleInitial download fails with Network error
Server: Windows Server 2016AdobeUpdateServerSetupTool.exe: 4.2.0.8Proxy Port 8080 AdobeUpdateServerSetupTool.exe --root="C:\inetpub\wwwroot\Adobe" --fresh --proxyusername=<username>...
View ArticleCreative Cloud for Teams (Educational) Digital River/Admin Troubles
Hello Adobe Community, Is anyone else having issues deploying and (oddly) paying for their Creative Cloud for Teams subscription? We have purchased 18 licenses for our team across Ontario (we're in...
View ArticleDownload problem
I am moving my CS6 to a new Imac (High Sierra) but the download stops whit out finishing ! I have tried many times... I deleted my CS6 on the old Mac so right now I have a problem working Anybody who...
View ArticlePremier Pro Download Destination
Hi, I get premier pro and a ton of other adobe applications for free from my school. They provide a rar file that u click and it downloads the app and creative cloud. The thing is it downloads the...
View ArticlePremiere Pro not updating?
Hello Currently trying to update our Adobe content on a university campus and running into a few problems... 1) Ran the Creative Cloud Packager on my iMac in the office as a test drive for the...
View ArticleAdobe CC 2018 installer fails at Spark and uninstalls everything. How can I...
At first, my installer (deployed on Windows 7 64 bit) was failing and uninstalling when it hit Adobe Dimensions, which requires Win10. I created a new installer without that and it carried on almost to...
View ArticleCreative Cloud Packager Failed to Install
I decided I would make the new license files with our new keys, but found the creative cloud packager was no longer installed (on Windows 10). So I downloaded the installer and each time I run it I get...
View ArticleAUSST errors when downloading updates from Adobe?
We are trying to set up an in-house Adobe update server using AUSST (exe version 4.2.0.8). When using it to download the updates, even when doing a "fresh" download, we are seeing at the end an error...
View ArticleHow many lisence?
The person who acquired Adobe CS6 Master Collect has left the company. How do you know how many licenses we have?Activation indicates incorrect code. Ari
View ArticleVDI/SSO Licensing
I'm looking for a way to make Adobe products available to our users in their Non-Persistent VDI environments. Serialization and limiting access would have worked, but in the named user model its a...
View ArticleNew CC App updates not coming through
Hello, I work at a newspaper, and the October 2017 updates haven't appeared in one of my colleague's Creative Cloud app. She still has InDesign, Photoshop and Illustrator CC 2017 installed, and they...
View ArticleHow to create a fully online CC 2017 installer package?
Hello, I need some guidance on how to create a truly offline installer package for the Adobe CC suite. We currently use the CC package creation tool which creates thedeployment package but the devices...
View ArticleNew CC App updates not coming through
Hello, I work at a newspaper, and the October 2017 updates haven't appeared in one of my colleague's Creative Cloud app. She still has InDesign, Photoshop and Illustrator CC 2017 installed, and they...
View Article