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How can I re-download Acrobat Pro DC after my Windows OS crashed?
My Windows PC recently crashed. The computer tech loaded a new OS. Now I can't find my Adobe Acrobat Pro DC which I am already paying for. From where can I re-download it? Thanks all!
View ArticleAdobe CC Work at Home update not possible
I have Work at Home applications installed, and need to update Adobe Camera Raw. The "updates" menu item in Photoshop is greyed out, and running the standalone installer for ACR 9.4 fails saying that...
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Get a "Build encountered unrecoverable error" when attempting to update an...
Build Log shows the packager is looking for a file that was never created when originally creating the package. Build Log: 2/8/2016 09:27:05[INFO] AdobePackageBuilder - Build Version - 1.9.4.52/8/2016...
View ArticleHello where can i ask information for buying an enterprise/equipe licence?
Hello where can i ask information for buying an enterprise/equipe licence?
View ArticleWhen trying to initialize Creative Cloud app get a message "no subscription...
I am the team manager. We purchased three licenses. I downloaded everything and when attempting to open Adobe InDesign CC 2015 on my machine I received this message: I was logged in when I received...
View ArticleWhen trying to initialize Creative Cloud app get a message "no subscription...
I am the team manager. We purchased three licenses. I downloaded everything and when attempting to open Adobe InDesign CC 2015 on my machine I received this message: I was logged in when I received...
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I can't find Illustrator after installing the package
HiI bought Adobe Illustrator some weeks ago. Today I'm still not able to us it because I can not find it.I installed Creative Cloud Packager. I created a package. It's on my desktop, a map called...
View ArticleRecover serial numbers and license of Creative Suite CS5 at change of computer
I got Adobe creative Suite CS5 at my office I had changed my lap top and want to get my software back, how could I get it? how can i get the serial number or license? Please help me
View ArticleWhen I launch Adobe Cloud Packager I get the message: Foutcode: A12E1
When I launch Adobe Cloud Packager I get the message: Foutcode: A12E1I have tried all possible Adobe solutions, but they won't work.I get the message when the dowloaded program Creative Cloud Packager...
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Adobe ID issue when using a license key
I received my licensing for Acrobat DC Pro, and created the package in SCCM2012. It deploys and works fine, but i cannot seem to disable the Adobe ID from Creative Cloud that shows up when i run the...
View ArticleHow do I remove an Adobe ID from a Adobe Acrobat DC deployment first run?
I've used the Creative Cloud Packager to customize a deployment of Adobe Acrobat Pro DC with Creative Cloud. I then used the Acrobat Customization Wizard DC do some further changes. Nothing terribly...
View ArticleAdded a new license for a new member, but he can't use the programs. Saying...
Added a new license for a new member, but he can't use the programs. Saying licensing issues... any advise?
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Invalid Download File, Please try create package again !
I'm getting error message when trying to create a package for few Adobe Products, such as Frame Maker, Contribute, RoboHelp. Any Idea ?
View ArticleAll users has lost access to all creative cloud products. I see a message...
All of our users have lost access to all creative cloud product. I see a message stating that the product name has changed to creative clouse all aps. I'm not sure if I should deploy this new...
View ArticleI received an Adobe grant for one free year of CC. My CC has expired and now...
I received an Adobe grant for one free year of CC. My CC has expired and now my CS6 licensed software will not open. How can I active my CS6 again?
View ArticleHow do I change from individual to team account?
Needs changed quite rapidly and I need the ability to add more users and I am not seeing any options under my account.
View ArticleHow come I cannot remove unassigned licenses from my team?
It tells me to contact support when I click the X next to the license. I have been on the phone with support for over 2 hours and I keep getting bounced around to different departments and no one can...
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