I've tried two internal update servers and Adobe's own update server. Within the DLM log I see this:
11/27/17 14:20:08:327 | [INFO] | | | | | | | 6912 | Logging the HTTP Header for Byte-Range query :
11/27/17 14:20:08:327 | [INFO] | | | | | | | 6912 | Header contents:
HTTP/1.1 206 Partial Content
Connection: Keep-Alive
Date: Mon, 27 Nov 2017 14:20:08 GMT
Keep-Alive: timeout=5, max=97
Content-Length: 2
Content-Type: application/zip
Content-Range: bytes 790863532-790863533/790863534
Last-Modified: Fri, 24 Nov 2017 19:07:49 GMT
Accept-Ranges: bytes
ETag: "2f239eae-55ebf44c3d25f"
Server: Apache/2.4.29 (Win64)
11/27/17 14:20:13:286 | [ERROR] | | | | | | | 10364 | download job: failed to validate the segment (2)
11/27/17 14:20:13:286 | [ERROR] | | | | | | | 10364 | the download job (2) failed to execute. The job state is STOPPED_STATE
11/27/17 14:20:13:317 | [ERROR] | | | | | | | 26948 | download job: failed to validate the segment (1)
11/27/17 14:20:13:317 | [ERROR] | | | | | | | 26948 | the download job (1) failed to execute. The job state is STOPPED_STATE
11/27/17 14:20:13:317 | [ERROR] | | | | | | | 16864 | download job: failed to validate the segment (0)
11/27/17 14:20:13:317 | [ERROR] | | | | | | | 16864 | the download job (0) failed to execute. The job state is STOPPED_STATE
11/27/17 14:20:13:348 | [ERROR] | | | | | | | 13836 | download job: failed to validate the segment (3)
11/27/17 14:20:13:348 | [ERROR] | | | | | | | 13836 | the download job (3) failed to execute. The job state is STOPPED_STATE
11/27/17 14:20:13:426 | [ERROR] | | | | | | | 14036 | download job: failed to validate the segment (4)
11/27/17 14:20:13:426 | [ERROR] | | | | | | | 14036 | the download job (4) failed to execute. The job state is STOPPED_STATE
11/27/17 14:20:13:567 | [ERROR] | | | | | | | 6224 | download job: failed to validate the segment (11)
11/27/17 14:20:13:567 | [ERROR] | | | | | | | 6224 | the download job (11) failed to execute. The job state is STOPPED_STATE
11/27/17 14:20:13:567 | [ERROR] | | | | | | | 20652 | download job: failed to validate the segment (6)
11/27/17 14:20:13:567 | [ERROR] | | | | | | | 20652 | the download job (6) failed to execute. The job state is STOPPED_STATE
11/27/17 14:20:13:568 | [ERROR] | | | | | | | 17736 | download job: failed to validate the segment (9)
11/27/17 14:20:13:568 | [ERROR] | | | | | | | 17736 | the download job (9) failed to execute. The job state is STOPPED_STATE
11/27/17 14:20:13:568 | [ERROR] | | | | | | | 15216 | download job: failed to validate the segment (8)
11/27/17 14:20:13:568 | [ERROR] | | | | | | | 15216 | the download job (8) failed to execute. The job state is STOPPED_STATE
11/27/17 14:20:13:568 | [ERROR] | | | | | | | 25456 | download job: failed to validate the segment (10)
11/27/17 14:20:13:568 | [ERROR] | | | | | | | 25456 | the download job (10) failed to execute. The job state is STOPPED_STATE
11/27/17 14:20:13:582 | [ERROR] | | | | | | | 19820 | download job: failed to validate the segment (7)
11/27/17 14:20:13:582 | [ERROR] | | | | | | | 19820 | the download job (7) failed to execute. The job state is STOPPED_STATE
11/27/17 14:20:13:583 | [ERROR] | | | | | | | 14180 | download job: failed to validate the segment (16)
11/27/17 14:20:13:583 | [ERROR] | | | | | | | 14180 | the download job (16) failed to execute. The job state is STOPPED_STATE
11/27/17 14:20:13:583 | [ERROR] | | | | | | | 22984 | download job: failed to validate the segment (17)
11/27/17 14:20:13:583 | [ERROR] | | | | | | | 22984 | the download job (17) failed to execute. The job state is STOPPED_STATE
11/27/17 14:20:13:584 | [ERROR] | | | | | | | 9604 | download job: failed to validate the segment (12)
11/27/17 14:20:13:584 | [ERROR] | | | | | | | 9604 | the download job (12) failed to execute. The job state is STOPPED_STATE
11/27/17 14:20:13:584 | [ERROR] | | | | | | | 8500 | download job: failed to validate the segment (14)
11/27/17 14:20:13:584 | [ERROR] | | | | | | | 8500 | the download job (14) failed to execute. The job state is STOPPED_STATE
11/27/17 14:20:13:598 | [ERROR] | | | | | | | 27368 | download job: failed to validate the segment (5)
11/27/17 14:20:13:598 | [ERROR] | | | | | | | 27368 | the download job (5) failed to execute. The job state is STOPPED_STATE
11/27/17 14:20:13:599 | [ERROR] | | | | | | | 22836 | download job: failed to validate the segment (18)
11/27/17 14:20:13:599 | [ERROR] | | | | | | | 22836 | the download job (18) failed to execute. The job state is STOPPED_STATE
11/27/17 14:20:13:614 | [ERROR] | | | | | | | 18280 | download job: failed to validate the segment (19)
11/27/17 14:20:13:614 | [ERROR] | | | | | | | 18280 | the download job (19) failed to execute. The job state is STOPPED_STATE
11/27/17 14:20:13:614 | [ERROR] | | | | | | | 10320 | download job: failed to validate the segment (15)
11/27/17 14:20:13:614 | [ERROR] | | | | | | | 10320 | the download job (15) failed to execute. The job state is STOPPED_STATE
11/27/17 14:20:13:645 | [ERROR] | | | | | | | 17544 | download job: failed to validate the segment (13)
11/27/17 14:20:13:645 | [ERROR] | | | | | | | 17544 | the download job (13) failed to execute. The job state is STOPPED_STATE
11/27/17 14:20:13:769 | [INFO] | | | | | | | 18224 | some intermittent error. Retrying now. Error code is 417 and error type is -60
You can see that the files are being downloaded and my guess is that they are failing the checksum.
The only thing I can find via Google is this thread. I have disabled the firwall and even uninstalled the AV but still no joy. Anyone seen this before?
This is the RUM output:
C:\Program Files (x86)\Common Files\Adobe\OOBE_Enterprise\RemoteUpdateManager>RemoteUpdateManager.exe
RemoteUpdateManager version is : 2.0.0.18
Starting the RemoteUpdateManager...
**************************************************
No new updates are available for Acrobat/Reader
**************************************************
Following Updates are applicable on the system :
(ACR/10.0.0.92/win32)
(AEFT/14.2.2.2/win64)
(AME/11.1.4.1/win64)
(AUDT/10.1.2.1/win64)
(CORG/1.1.4/win32)
(MUSE/2017.1.0.821/win64)
(PHSP/18.1.2.18/win64)
(PPRO/11.1.4.1/win64)
(PRLD/6.1.3.3/win64)
**************************************************
Following Updates are to be downloaded :
(ACR/10.0.0.92/win32)
(AEFT/14.2.2.2/win64)
(AME/11.1.4.1/win64)
(AUDT/10.1.2.1/win64)
(CORG/1.1.4/win32)
(MUSE/2017.1.0.821/win64)
(PHSP/18.1.2.18/win64)
(PPRO/11.1.4.1/win64)
(PRLD/6.1.3.3/win64)
**************************************************
*** Downloading (ACR/10.0.0.92/win32) ...
*** Failed to download (ACR/10.0.0.92/win32) ...
*** Downloading (AEFT/14.2.2.2/win64) ...
*** Failed to download (AEFT/14.2.2.2/win64) ...
*** Downloading (AME/11.1.4.1/win64) ...
*** Failed to download (AME/11.1.4.1/win64) ...
*** Downloading (AUDT/10.1.2.1/win64) ...
*** Failed to download (AUDT/10.1.2.1/win64) ...
*** Downloading (CORG/1.1.4/win32) ...
*** Failed to download (CORG/1.1.4/win32) ...
*** Downloading (MUSE/2017.1.0.821/win64) ...
*** Failed to download (MUSE/2017.1.0.821/win64) ...
*** Downloading (PHSP/18.1.2.18/win64) ...
*** Failed to download (PHSP/18.1.2.18/win64) ...
*** Downloading (PPRO/11.1.4.1/win64) ...
*** Failed to download (PPRO/11.1.4.1/win64) ...
*** Downloading (PRLD/6.1.3.3/win64) ...
*** Failed to download (PRLD/6.1.3.3/win64) ...
Some Updates failed to download ...
**************************************************
No new Updates to be installed ...
**************************************************
Following Updates failed to Download :
(ACR/9.6/10.0/win32)
(AEFT/14.0.0/14.2.2/win64)
(AME/11.0.0/11.1.4/win64)
(AUDT/10.0.0/10.1.2/win64)
(CORG/1.0/1.1/win32)
(MUSE/2017.0.0/2017.1.0/win64)
(PHSP/18.0/18.1.2/win64)
(PPRO/11.0.0/11.1.4/win64)
(PRLD/6.0.0/6.1.3/win64)
**************************************************
RemoteUpdateManager exiting with Return Code (2)
C:\Program Files (x86)\Common Files\Adobe\OOBE_Enterprise\RemoteUpdateManager>
Cheers,
Graham