After deploying the Adobe CC Desktop and installing some of our enterprise apps via the Desktop we found inconsistent results with product upgrades. Some clients aren’t updating to the latest known release. For example when checking for updates on a signed in client with Acrobat 15.023.20053 it says there are no updates available. Additionally, during troubleshooting we found some clients didn’t even show the Apps tab in the CC Desktop application without modifying the ServiceConfig.xml file, and some didn’t even have the option to “Check for Updates” enabled without modifying the system registry. Even then in the logs they showed “Updater is NOT enabled” in the logs. We manually tried RUM, which failed to run on at least one machine.
↧