Dear lovely Adobe users & experts,
we have an annoying problem with InDesign CS6.
Randomly the keyboard isn't recorgnized by InDesign: Some users can't use shortcuts to change the tools, type text or copy elements.
- After restarting InDesign its working again but some minutes/hours/days later the same problem returns.
- After deleting preferences its working again but some minutes/hours/days later the same problem returns.
- After re-installing InDesign its working again but some hours/days later the same problem returns.
Does anyone have an idea what we can try? Actually we can't start using ID CC 2015 . . . and have to handle the problem!
OS used: Mac OS X 10.10. an all systems
Version ID: CS6 Build 8.0. & 8.0.2.
Keyboard: Apple Keyboard
Best regards
Philipp Haunstetter