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Keyboard stops working in InDesign CS6 (CC Edition)

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Dear lovely Adobe users & experts,

 

we have an annoying problem with InDesign CS6.

 

Randomly the keyboard isn't recorgnized by InDesign: Some users can't use shortcuts to change the tools, type text or copy elements.

 

- After restarting InDesign its working again but some minutes/hours/days later the same problem returns.

- After deleting preferences its working again but some minutes/hours/days later the same problem returns.

- After re-installing InDesign its working again but some hours/days later the same problem returns.

 

Does anyone have an idea what we can try? Actually we can't start using ID CC 2015 . . . and have to handle the problem!

 

OS used: Mac OS X 10.10. an all systems

Version ID: CS6 Build 8.0. & 8.0.2.

Keyboard: Apple Keyboard

 

Best regards

Philipp Haunstetter


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